Privacy Policy

Effective Date: July 18, 2025
Last Updated: July 18, 2025

This Privacy Policy details the type of data Charm collects, how it is used, and your rights regarding your data.

1. Information We Collect

Charm minimizes data collection but may collect:

• Images uploaded for AI analysis.

• User-generated prompts and interactions.

• Anonymous usage data related to app functionality.
  
  

2. How We Use Your Information

• Providing and improving App functionality.

• Generating AI responses.

• Managing subscriptions through RevenueCat.
  
  

3. Sharing Your Information

We share limited information with:

• OpenAI: For AI processing of user prompts and uploaded images.

• RevenueCat: For subscription management.

• Apple: For processing payments and subscriptions.

• Google Gemini: For AI processing of user prompts and uploaded images.

We do not sell or trade your personal information.

4. Security Measures

We use encryption, secure server storage, access controls, and regular security audits to protect your data.

5. Data Retention and Deletion

Uploaded images and prompts are processed securely, not stored beyond necessary for functionality, and promptly deleted. Users may request deletion of their data.

6. Breach Notification

In the event of a data breach, we commit to notifying users and relevant regulators within 72 hours.

7. Privacy by Design

Privacy is embedded in our operations, with minimal data collection, user consent, and clear purpose limitations.

8. User Rights

You have the right to:

• Access, correct, or delete your data.

• Request data portability.

• Opt-out of data sharing.

• Withdraw consent at any time.
  
  

9. International Transfers

Data processed internationally complies with applicable laws, including Standard Contractual Clauses under GDPR.

10. Children's Privacy

Charm is intended for users aged 17 and above. We do not knowingly collect data from children under 13.

11. Third-Party Links

Charm may contain links to third-party websites or services whose privacy policies differ from ours. We are not responsible for their practices.

12. Legal Disclosures

We may disclose your data in response to lawful requests by public authorities.

13. Changes to this Privacy Policy

We may update our Privacy Policy periodically. Significant changes will be communicated through the App or via email.

14. Applicable Laws

We comply with GDPR (EU), CCPA (California), and COPPA.

15. Contact

For questions about privacy practices, contact us at: support@hellofaro.io